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OUR policies

POLICIES AT ROCKY MOUNT EVENT CENTER

Welcome to the Rocky Mount Event Center!

We are excited to have you experience Eastern North Carolina’s Premier Sporting and Entertainment Venue!  It is our goal to ensure that you have an excellent and safe experience in our venue and to that end, please be aware of the following:

FACE MASKS ARE OPTIONAL IN OUR FACILITY! 

Event Parking is 5 dollars. There is a parking lot at our facility and a parking lot and two others that are in walking distance. Parking is 5 dollars at all lots. We do encourage guests to check the weather in advance so that they are aware of the conditions, so that they can prepare accordingly for the lots that are in walking distance.

No outside food or drinks (including coffee, yeti mugs, canisters, flask, team snacks, cooler, etc.) are allowed in the facility. Please feel free to visit one of our concessions with a variety of dietary options. We offer a full concessions area. Adult beverages are offered for any guests that are 21 and over, and ID’s will be checked in accordance with state law.

 No Outside chairs are allowed in the facility. There is no exception to this rule.

 Due to our COVID guidelines, there is limited seating available. We have a strict number of people that we are allowing in our space at a given time. We understand that this may not be tolerable for some, and we do understand that there may be those who wish not to attend. Many of our Event Holders have Live Streaming options available so that parents, friends, and family can still watch and cheer on their athletes or performers. Please contact your Event Holder or Tournament Director about those options.

 Due to our COVID-19 guidelines, no hydration stations will be available to re-fill athlete’s water bottles.  Water can be purchased at one of the concessions areas in our venue.

 We understand that these are new standards and norms, but to keep our facility safe for you and our team members and to adhere to our state and local government guidelines and regulations, these rules must and will be enforced.

We encourage all guests to please keep up with their personal belongings during the event. We are not responsible for any personal items in your vehicle or in the facility. We do have a lost and found log at our Guest Service desk.

 We understand that there are different rules and regulations in various venues in other states and communities, but please be aware that those rules and regulations in other venues have no bearing on the rules and regulations that must be followed and will be strictly enforced in our venue. We thank you for your cooperation during these challenging times, and we are excited to be able to safely allow young athletes to entertain and perform in our venue!

Failure to follow the policies, leaves Rocky Mount Event Center the option to request you to exit the facility. For any questions or concerns regarding the policies listed above, please feel free to contact management. 

NOT YOUR AVERAGE EVENT CENTER

The Rocky Mount Event Center takes everything you know about event centers and amplifies the excitement and the possibilities. With our breathtaking event facility and unparalleled customer service, your experience at Rocky Mount will be one you will remember for years to come. Call Rocky Mount for your next meeting or celebration, or check out our pages to learn more about each of our services.